Shipping policy
Free shipping on every US order.
We ship within the United States only. Orders are processed within 1 to 3 business days, not counting weekends and holidays. You'll get a confirmation email when you order and a second one with tracking when it ships.
Tracking
Allow about 48 hours after the shipping email for tracking to go live. If your order hasn't arrived within 5 days of that email, email support@mobiustoys.com with your name and order number and we'll look into it.
A note on PO boxes
We can't ship to PO boxes.
Damaged in transit
Email support@mobiustoys.com with your order number and a photo as soon as you can. We handle these case by case and we'll work it out with you.
Returns
You have 30 days from delivery. Full details are in our refund policy.