New: our limited edition Black Santa magnetic tile train set. Pre-order now, ships Nov 28.
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Frequently Asked Questions

Don't see your question below? Email hello@mobiuystoys.com and we will get back to you within 2 (two) business days.

SHIPPING & RETURNS
How much is shipping?
We offer Free Shipping on all orders of $40 or more within the contiguous US! For orders under $40, standard flat-rate shipping is calculated at checkout.
How long will it take for my order to arrive?
Orders are typically processed within 1–2 business days. Standard shipping generally takes 3 to 5 business days depending on your location. You’ll receive a tracking link via email as soon as your package ships.
Do you ship internationally?
Currently, we ship throughout the United States. We are working on expanding international shipping options soon!
What is your return policy?
We want you and your little builders to be completely thrilled with your purchase. We offer a 30-Day Hassle-Free Guarantee. If you aren't satisfied, return any unused product in its original packaging within 30 days for a full refund or exchange.
What if my toy arrives damaged or missing a piece?
We stand by our durability promise! If your order arrives damaged or is missing a piece, please reach out through our Contact Us page or email us at support@mobiustoys.com with your order number, and we’ll ship out a replacement right away.
How do I track my order?
Once your order ships, an automated email containing your tracking number and carrier link will be sent to the email address used at checkout.
DISCOUNT
Can I use more than one discount code?
Only one discount code can be used per order and cannot be combined with other promotions.

PLEASE NOTE: Discount codes to not apply to limited edition products. 
PRODUCTS & SAFETY
Are Möbius Toys safe for young children?
Absolutely. Safety is our top priority, and all Möbius toys are crafted from premium, non-toxic, BPA-free materials with smooth, rounded edges. Every item undergoes rigorous testing to meet or exceed strict US ASTM safety standards.
What age range are your toys designed for?
Our collection caters to curious minds aged 3 and up:

Ages 3–5: Friction-powered vehicles, pull-apart trucks, and large-piece magnetic sets.

Ages 5–7: Interactive STEM kits, friction-powered construction fleets, and rocket sets.

Ages 7+: Multi-piece DIY engineering sets and complex mechanical building toys.
Can I purchase replacement parts?
Yes! We know things occasionally get lost during epic play sessions. We sell Möbius Replacement Parts directly on our store under the Shop All section--include as much detail as possible in the comments and we'll ship your replacement ASAP!
CONTACT

Still have questions? We're happy to help! Please email us at hello@mobiustoys.com and we will get back to you within 2 (two) business days.

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Get in touch

Have questions? Get in touch with us at any time.